Frequently asked questions

Find answers to common questions about SplitDay custody calendar app. Setup help, feature guides, and contact support.

Getting Started

How do I set up my custody schedule?

Download SplitDay, add both parents (names, colors, emojis), then choose your custody pattern — alternating weeks, alternating weekends, split week, or custom. Set your start date and you're done. Takes about 5 minutes.

Does my ex need to install the app too?

No. SplitDay works perfectly as a solo app. You can track everything yourself without needing the other parent to sign up or participate. If you want to share, you can invite them later — but it's completely optional.

What custody patterns are supported?

Alternating weeks (week on/week off), alternating weekends, split week (e.g., Mon-Wed with one parent, Thu-Sun with the other), and fully custom patterns for any arrangement. You can also override individual days.

Features

What's the custody scoreboard?

The scoreboard tracks the balance of custody days between parents. When one parent takes extra days, the scoreboard reflects what's owed. You can view the balance in days or hours. It updates automatically as you log exchanges.

Can I print calendars for my kids?

Yes! Pro users can print beautiful, kid-friendly monthly calendars with large text, parent colors, emojis or initials, and motivational quotes. Kids can hang them on the fridge so they always know where they'll be.

How does exchange logging work?

Tap any day to log an exchange — swap, borrow, return, or gift. Add optional notes for context. You can also log phone calls, late pickups, and declined visits. Everything is timestamped and exportable.

Sharing & Household

Can I share the calendar with my co-parent?

Yes. Pro users can generate invite codes to share the calendar with their co-parent or other caregivers. You control permissions — view only, or view and edit. Codes expire after a set time for security.

Pricing & Subscription

What's the difference between Free and Pro?

Free gives you the full custody calendar, scoreboard, exchange logging, and basic budget tracking. Pro adds printable kid-friendly calendars, court-ready PDF/CSV exports, AI receipt scanning, household sharing, unlimited helpers, and all holiday presets.

How do I cancel my subscription?

Cancel anytime through your App Store or Google Play subscription settings. You'll keep Pro access until the end of your billing period. We don't lock you in.

Privacy & Security

Is my data private?

Absolutely. SplitDay is privacy-first. All data is stored locally on your device by default. We don't sell your data to anyone. Cloud sync is optional and only enabled if you choose it. Your ex cannot see your data unless you explicitly invite them.

Does SplitDay work offline?

Yes, fully. SplitDay works without any internet connection. Your custody calendar, scoreboard, and exchange history are all available offline.

Still need help?

Reach out and we'll get back to you as soon as possible.

Your kids deserve calm.

Start tracking custody today — it's free.